8kbd2 Privacy Policy — Your Data Is Safe with Us

8kbd2 (hereinafter referred to as "we" or "the platform") operates a trusted online gaming and Sports Betting service for users in Bangladesh. This Privacy Policy applies in full to all users of our website and app.

8kbd2's privacy policy is built in line with international data protection standards. We believe your personal data belongs to you — we use it temporarily to provide our service, not to own it.

If this Privacy Policy changes, you will be notified at your registered email address and the "Last Updated" date on this page will be revised. Continued use of the platform after any changes constitutes acceptance of the updated policy.

8kbd2 collects user information through several methods. A detailed breakdown is provided below:

Information Collected at Registration:

• Full Name & Date of Birth
• Mobile Number & Email Address
• Residential Address & Country
• Preferred Currency & Language

Information Collected During KYC Verification:

• Scanned Copy of National ID or Passport
• Selfie or Face Verification Photo
• Address Verification Document (where applicable)

Automatically Collected Information:

• IP Address & Device Information
• Browser Type & Operating System
• Activity History on the Platform (Log Data)
• Transaction History & Payment Methods
• Data Collected via Cookies & Tracking Technologies

8kbd2 uses collected data for specific, transparent purposes. The table below outlines the purpose and legal basis for each type of data collection:

We never use your data beyond the purposes stated above. If we need to use your information for a new purpose, you will be notified in advance and your consent will be obtained where required.

8kbd2 uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device that help enhance your browsing experience.

Types of cookies we use:

• Essential Cookies: Required for login sessions and site security. Disabling these cookies will prevent the site from functioning properly.
• Performance Cookies: Helps monitor page load times and detect errors.
• Functionality Cookies: Remembers your preferred language and settings.
• Analytics Cookies: Used to understand which pages receive the most traffic.

Cookies can be disabled from your browser settings, though some features may not work as a result. To opt out of analytics cookies specifically, use the site's cookie settings.

8kbd2 never sells user data. However, information may be shared with third parties in the following limited circumstances:

• Payment Processors: Payment gateways such as bKash and Nagad receive only the information needed to process transactions. They operate under their own privacy policies.
• KYC Verification Services: Licensed third-party providers may be used for identity verification purposes.
• Legal Authorities: Information may be disclosed when required by a court order or government directive.
• Fraud Prevention Agencies: Information may be shared with regulatory authorities to report suspicious activity.

8kbd2 employs industry-leading technical and organisational measures to protect user data:

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Encrypted Database: Stored data is protected with AES-256 encryption.
• Two-Factor Authentication: An additional layer of security has been added to your account.
• Firewall & Intrusion Detection: Our servers are monitored around the clock, 24/7.
• Regular Security Audits: Regular penetration testing is carried out by third parties.
• Access Controls: Only authorized personnel have access to user data.

In the event of a data breach, affected users will be notified by email within 72 hours and advised on the steps they should take.

Under 8kbd2's Privacy Policy, every user holds the following rights:

8kbd2 only retains data for as long as necessary. The retention periods for different types of information are as follows:

• Account Information: For the duration of account activity and 5 years after closure.
• Transaction Records: Minimum 5 years, as required by law.
• KYC Documents: 5 years after account closure.
• Gaming Activity Logs: 2 years.
• Marketing Consent Records: 3 years after consent is withdrawn.
• Cookie Data: Varies by type — cleared at end of session or retained for up to 1 year.

Once the retention period expires, data is securely deleted or anonymized so that no individual can be identified from it.

8kbd2 is strictly a platform for adults (18+). We do not knowingly collect or process data from anyone under the age of 18.

• Age verification is conducted at the time of registration.
• Where there is doubt, age is verified through KYC.
• If an underage account is detected, it is immediately closed and all associated data is deleted.

If you believe a minor is using 8kbd2, please report it immediately to support@8kbd2.im.

For any questions or complaints regarding our Privacy Policy, please get in touch with us:

• Data Privacy Email: support@8kbd2.im
• Live Chat: Website Support Chat (available 24/7)
• Response Time: Usually within 24–48 hours

If we fail to resolve your complaint to your satisfaction, you have the right to escalate the matter to the relevant data protection authority.